Payment details are entered only on Stripe-hosted checkout; Browse & Own does not ask for a full card number through support.
Security and safe shopping
How to recognize and use Browse & Own safely.
Staff and customer areas require secure sign-in, and sensitive owner actions are permission-controlled and recorded.
Do not send passwords, one-time codes, full card numbers, serial numbers, or IMEIs through the support form.
Still need help?
Use the secure support form for products, orders, and returns.